Return Policy

The Customer’s Responsibility Statement

Refunds are only offered if there is obvious damage to the package and its contents. In order to get a refund, kindly check the package before signing for it. If you have signed for the package, we will no longer be able to offer a refund.

If your order never arrived, AND there is no signature confirmation, immediately contact customer service at 905-276-7071 (for Globe and TM subscribers) or 908-607-0579 (for Smart and TNT subscribers) to either get a refund or a new shipment.

Aside from the above conditions, refunds are not offered. If you have any questions regarding the refund policy, you may get in touch with customer service at 905-276-7071 (for Globe and TM subscribers) or 908-607-0579 (for Smart and TNT subscribers).

Returned orders are returned to the pharmacy and destroyed. If you would like to order again, there will be an item cost added for the re-shipped order.